Delivery and returns

UK DELIVERY

UK deliveries are sent by Royal Mail 1st Class delivery service, the brushes should arrive approximately 2 working days (Monday-Friday week days) after you receive your dispatch email from us.

INTERNATIONAL DELIVERY

All Deliveries going outside of the UK are sent using a tracked or signed service by Royal Mail. These services aim to deliver to Europe within 3-5 working days (Monday-Friday), and worldwide within 5-7 working days (Monday-Friday).

You can track your order using the tracking number given in the dispatch email provided by the Royal Mail delivery service.

*International delivery is free on orders £15 or more. It is depend on country, you order from.

There is a £5 delivery charge for smaller orders.

Estimated Worldwide Delivery Times

 

Standard Products

Customised Products

UK

2-3 Working Days 3-5 Working Days
Europe 3-5 Working Days

5-7 Working Days

Rest of World 5-7 Working Days

7-10 Working Days

*Working days is Monday – Friday (excluding weekends).

RETURNS

You can exchange or return your Repunzal Duo purchase within 20 days of receiving your order.

The easiest way to return an unwanted purchase from our website is to return the item unused and in the original packaging to our Distribution Centre with a covering note explaining the reason for the return. Please include your Contact Details along with a copy of your Invoice Number. Please post back to us using a standard delivery service.